MEET OUR TEAM
The Fire Place is a local, family-owned and operated business where you will find personalized service that goes above and beyond to satisfy our customers. Our families are proudly committed to our local community, customers and staff. In fact, you will see the same friendly faces in our showroom today that were here when our showroom opened in 2003. We always service the fire places, stoves, inserts and other products we sell, so you can depend on us for all your repair needs.
Graham Madore
Co-Owner & Vice President of Sales & Marketing
Email: graham@totalgas.biz
With over 35 years of experience in the gas, hearth, and wood industry, Graham is not only a founding member of The Fire Place but also a cornerstone of our commitment to exceptional service. Through hard work and dedication, he has maintained a reputation for reliability and outstanding customer care. Feel free to reach out to Graham anytime — he’s always happy to help!
Geoff Manson
Co-Owner & Vice President of Operations
Email: geoff@totalgas.biz
With over 35 years in the gas and hearth industry, Geoff has seen it all and can expertly handle any customer need. As one of the founders of The Fire Place, he has built his reputation on hard work, integrity, and exceptional service. Reach out to Geoff anytime — he’s always ready to ensure you’re taken care of.
Kathleen Madore - Sales
Phone: (902) 468-7950 ext. 108
Email: kathleen@totalgas.biz
With her bright smile and outgoing personality, she’s a trusted support for our sales team and ensures every customer’s purchases and needs are met with care and attention. Kathleen also manages a large portion of our day-to-day operations, bringing her extensive administrative expertise to everything she does.
Chris Pettipas - Sales
Phone: (902) 468-7950 ext. 105
Email: Chris@totalgas.biz
A new- comer to the industry, Chris has become a quick learner and has settled into perfectly, handling sales in our showroom. Being efficient and providing excellent information on our products are some of Chris' strengths. Feel free to drop in and have Chris answer all your needs.
Sandy Yorke - Sales
Phone: (902) 468-7950 Option 1 for Sales
Email: sandy@totalgas.biz
Over 40 years experience in the masonry and wood installation field, Sandy is a great addition to The Fire Place. As one of the acting WETT instructors for Nova Scotia, he has the ability to design, create and consult with customers at a high level to ensure jobs are completed and designed correctly. Sandy is responsible for meeting with customers at their home or in our showroom to make their fireplace dreams come true.
Greg MacCallum - Sales
Phone: (902) 468-7950 ext. 110
Email: greg@totalgas.biz
As the newest member of our sales team, he is no stranger to customer service and sales. He brings a dedicated, customer-focused approach to every interaction, ensuring each client receives the attention and support they deserve. Feel free to reach out to Greg anytime, he’s always happy to help!
Andrew Adshade - Warehouse & Parts
Phone: (902) 468-7950 Option 3
Email: andrew@totalgas.biz
Your go-to-guy for all things parts & warehouse. He has been keeping things organized and running smoothly in the parts department and warehouse for over a year, making sure everything gets where it needs to go. When he’s not managing parts or organizing product you’ll find him spinning tracks as a DJ — proof that he keeps the rhythm going both at work and on the dance floor!
Shana Simon - Service Coordinator
Phone: (902) 468-7950 Option 2
Email: service@totalgas.biz
Shana may be new to the industry, but her background in scheduling and her energetic personality make her a natural fit. She keeps our Service Department running efficiently, managing appointments, coordinating repairs, and making sure every schedule flows seamlessly. Her positive attitude and vibrant personality make her a perfect addition to the team.