Very satisfied with the whole process regarding the installation of our new propane stove. From sales team to installation was seamless. Installation took less than 7 hours including removal of existing oil stove. Would highly recommend this company if looking for a propane stove.

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Don & Pam Ellis

Chris was awesome to deal with on the sales side and Sandy was super knowledgeable and gave some great advice on the install side. The installation team were great and had everything done in a day even though they ran into some unexpected challenges during the install. They did a great job and the new fireplace looks great, I would highly recommend that you check them out!

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Alex Lavender

Another excellent service from Total Gas & The Fire Place. We had our pellet stove cleaned and serviced by Peter. While told by another stove company (after a large bill) that we needed new parts, this was not the case. We just needed a good and thorough cleaning. Peter did an excellent job, going above and beyond to clean the area around the stove too after he was done. Everything works very well now. We won't use anyone else!!

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JJ Rent

Most pro people I've had the pleasure of working with.. Both in the office/show room and during the install. They helped us choose the perfect fireplace and completed a perfect install!! Coming from someone whos been in the architecture/construction business for 20+ years where precision, professionalism, and empathy is key..
Thank you so much

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Bays

Technician Shane arrived on the scheduled appointment time. Shane was friendly and explained everything. He was very respectful of our house and laid down protective blankets for his workspace. When finished, all works great with fireplace!

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Dave Dekkers

We requested service for a house repair. The appointment was scheduled quickly, The techs were very friendly, texted to say when they were leaving. Checked to make sure that we were happy with the product we purchased from them a few years ago.
Highly recommended.

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Derrick Stennett

Outstanding Service!! We were overwhelmed by the care and consideration of the staff from our first encounter in the showroom until the completion of the project. We were treated with respect and patience as we asked questions about replacing our old existing propane fireplace. Greg gave us a timely installation date and the job was completed as planned. The installers, Leonard and Matt, are Top Notch and took care to ensure the outside adjustments to our siding were flawless. We highly recommended this company. 10 Stars from us!! Thanks Geoff

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Debbie Walker

I wanted a wood stove. These guys took care of it. Three weeks from my first phone call to the installed stove. Kurtis did an A+ job putting it in. Customized it, and made it perfect and I trust its safe and secure for many many years. Couldn't be happier.

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Dave R

This is the most professional company I had in my house, no pressure but good advice from the sales person, the installation team was great clean and professional, we got great advice from Sandy, Thanks so much.

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Gerold Schmidt

Was able to get a service appointment for reconnecting natural gas appliances within a few days. Our service tech was able to get our gas range reconnected quickly and worked very diligently to reconnect our gas space heater, putting considerable effort into restoring it as a working heater. We’re very pleased with the work — as always!

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Bill Collins

We had a great experience with all of the staff of this coordinated team. Kat, Sandy, Curtis and Darden, from the showroom to the accurate estimate to the seamless installation, they all worked together to provide great service. Our new fireplace insert works like a dream and we couldn't be more happy with it. We always felt like we were in excellent hands during every step of the process, steps were well explained and each staff member paid great attention to detail. Photos show our amazing before and after.

 

​Corynne Oehmen

Very pleasant and efficient service. Got our propane fireplace running after three years of fixes that didn't work with other service providers. Thank you so much Leon and team!

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Julie Marks

Excellent experience. The team did a great job and very careful with inside the house laying running carpets down and cleaning up after the job was completed.

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Diana Higgs

Total Gas and Fireplace offers excellent products and services. Peter was here today to get everything ready for the cooler weather. Very thorough, efficient, timely, and knowledgeable. Highly recommend.

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Linda MacDonald

The wood stove fire place installation was a joy. The two gentlemen who did the install today were not only kind, proficient and professional, they were clean, tidy and did an amazing job!!
What a treasure the company has in these two individuals.

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Terry-Lynn Rioux

I love this group. They install. Service and repair. Anything from fireplaces, wood stoves and propane heat and hot water. They are responsive and friendly. Highly recommend.

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Tamara Baker

We purchased our gas fireplace 2 yrs ago and today we had it serviced. Such a relief that we received the same great service from today’s technician as we enjoyed when dealing with sales and installation staff. Highly recommend!

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Colleen Last

After four visit from Irving and four new parts put in over a period of seven months. Your tec joe walks in looks at the fireplace. States, " part is put on wrong". Put the part in right. Fireplace is working great. You guys are awesome. You sure know what you are doing. Has been a long cold winter for me. Was no need for that. Wish i had used you guys from the start. Thanks a million.

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Yvonne Meuse